Cascade support

Questions, problems or puzzle ideas? Email us at turmeriqlabs@gmail.com. In the app you can also use Settings → Send feedback, which adds your app version and phone model for us.

Common questions

How do I play?

Drag a tile onto another to swap them. Put the tiles in order so that every neighbouring pair makes a word or a phrase, for example SUN · SET · UP makes sunset and set up. Tap Submit to check; if a link is wrong, the app tells you which one. Tiles with a lock are already in the right place. There's a short demo under How to play on the Home screen.

I think my answer is right, but it isn't accepted

Each puzzle has one intended order. If you've found another order where every pair is a real word or phrase, email us the puzzle number and your order and we'll look at it.

How are points worked out?

You earn points the first time you solve a puzzle: a base score, a bonus for using fewer moves, a bonus for harder puzzles, and a multiplier for solving on consecutive days.

Why do I see ads?

Cascade is free, so it shows an occasional short ad between puzzles: never in your first few puzzles, never in the middle of one, and at most one every few puzzles. You can close it after a few seconds.

Changing phones

Your progress is kept with the app on your phone. Your phone's backup or transfer tools (such as Google backup or Samsung Smart Switch) often bring it across, but not always. We don't keep a copy, so we can't restore it.

On a foldable or tablet

When your screen is wider than a phone, Cascade shows in a phone-sized column. Tap the arrows beside it to move it left, centre or right.

Deleting your data

Cascade has no account, and your progress is stored only on your phone. Uninstall the app, or clear its data in your phone's settings, to delete everything it stored. If you've emailed us and want that deleted too, ask us at the address above.